What Comes After SSPR: Reducing Password Friction and Re-Establishing Control in Hybrid Environments

Hybrid IT has pushed traditional SSPR to its limits. Users still get locked out, systems fall out of sync, and identity teams burn time fixing the same issues on repeat. According to the Identity Defined Security Alliance’s 2025 report, hybrid complexity is now the biggest obstacle to securing identities, and inconsistent credential control is a major source of user friction.

This session explores what comes next: enterprise-controlled credential management that delivers predictable access for users, reduces operational load for IT, and finally moves password recovery and governance into a modern, scalable model.

Attendees Will Learn:

How Passwords as a Service centralizes creation, rotation, sync, and recovery across Microsoft, SaaS, on-prem, and legacy systems
How modern mass password reset works and why it matters for baseline credential health
Practical steps to reduce password noise and improve user experience immediately
How to standardize governance and maintain reliable access across complex environments

Who Should Attend:

Identity and access management leaders
IT operations teams
Security architects
Anyone responsible for reducing password friction, improving access resilience, or governing credentials in hybrid or multi-cloud environments

The Panelists

John White

VP, Customer Experience | Bravura Security

John White is the Vice President of Customer Experience at Bravura Security, bringing more than 15 years of expertise across IT, Identity and Access Management (IAM), and cybersecurity. He leads customer-focused initiatives that strengthen field and sales enablement, operational excellence, and post-deployment success—ensuring every engagement drives measurable value and long-term partnership.

Rooted in architecture and analytics, John’s background spans both technical and strategic leadership. His passion lies in bridging the gap between complex identity solutions and practical business outcomes, helping organizations streamline operations and strengthen their security posture.

A champion of collaboration and continuous improvement, John’s approach reflects Bravura’s commitment to innovation, accountability, and customer success across the entire IAM lifecycle.

Hanno Ekdahl

Founder & CEO | Idenhaus Consulting

Hanno Ekdahl is the Founder and CEO of Idenhaus Consulting, where he helps organizations bridge the gap between business strategy and security execution. His team has led identity and cybersecurity initiatives across financial services, healthcare, manufacturing, CPG, and government—designing programs that deliver measurable results and long-term resilience.

Before founding Idenhaus, Hanno served as a strategist and services principal at Novell Consulting, where his client impact earned him the President’s Award, recognizing the company’s top two percent of performers. Earlier in his career, he co-founded a management consulting firm that partnered with the U.S. Army to modernize its security clearance process reducing clearance times by 80% and earning the Army Commander’s Award for Public Service.

He holds a Master’s in International Business from the Moore School of Business and was a Fulbright Scholar at ETH Zurich.