This blog was originally published here. Most organizations never planned for AI to start making real decisions. They started with simple helpers. An agent answered basic questions or generated small automations so teams could avoid opening another IT ticket. It felt harmless. But as these agents become more capable and more autonomous, they begin operating…
Tag Archives: Agentic AI
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CIO POV: What Am I Actually Supposed to Do with Agentic AI?
This blog was originally published here. For every enterprise CISO in the world right now, the burning question isn’t about cloud, TPRM, or internal threats. It’s about how to securely and responsibly adopt AI—specifically, agentic AI, the buzziest of today’s AI buzzwords. There’s no shortage of stats on skyrocketing adoption trends. Consider EY’s recent Technology Pulse Poll,…
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From Chatbots to Agents: The Evolution Toward Agentic AI
The chatbot that once asked “Press 1 for billing” can now autonomously process your refund, update your account, and schedule a follow-up call. What we’re witnessing is the fourth major evolution in AI-human interaction, from rigid rule-following systems to autonomous agents that can reason, adapt, and take action across complex workflows. This progression from rule-based…
