The chatbot that once asked “Press 1 for billing” can now autonomously process your refund, update your account, and schedule a follow-up call. What we’re witnessing is the fourth major evolution in AI-human interaction, from rigid rule-following systems to autonomous agents that can reason, adapt, and take action across complex workflows. This progression from rule-based…
Tag Archives: AI
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4 Mindset Shifts for Making Zero Trust Work in the Real World
This blog was originally published by Cerby here. Zero Trust has become one of the cybersecurity world’s most misunderstood buzzwords. In theory, it’s simple: never trust, always verify. In practice, it’s often reduced to a check-the-box product deployment or a single vendor’s promise to “solve” it for you. But Zero Trust is not something you…
